Frequently Asked Questions
Everything you need to know about shopping with LensEVO.
How long does shipping take for my order?
Standard shipping typically takes 3-5 business days within the continental US. International delivery times vary by location but generally take 7-14 business days.
What is your return policy for eyewear?
We offer a 30-day hassle-free return policy. Items must be in their original packaging, unworn, and with all security tags attached to be eligible for a full refund.
Do your sunglasses provide UV protection?
Yes, all LensEVO sunglasses feature 100% UVA and UVB protection to ensure your eyes are shielded from harmful rays while maintaining a high-fashion look.
Can I track my package after it has shipped?
Once your order is dispatched, you will receive a confirmation email containing a tracking number and a link to monitor your shipment's progress in real-time.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.
Are the frames adjustable for a better fit?
Most of our acetate and metal frames can be gently adjusted by a professional optician to ensure the perfect fit for your face shape.